Transportation Representative Jobs at Amazon 2025

Transportation Representative Jobs at Amazon 2025

Introduction

Amazon is hiring Transportation Representatives (L2 Associates) to manage coordination between Amazon and its delivery partners. This role is suitable for graduates looking to build a career in logistics, operations, and transportation management within a global organization.

About the Company

Amazon is a global e-commerce and technology leader focused on customer obsession, operational excellence, and innovation. With a strong logistics backbone, Amazon provides employees with growth-driven careers, world-class training, and exposure to large-scale supply chain operations.

Job Overview

Role: Transportation Representative (L2 Associate)
Department: Administration & Facilities
Location: Madurai, Tiruppur, Salem, Chennai, Tiruchirapalli, Coimbatore
Employment Type: Full Time, Permanent

Key Responsibilities

  • Act as the primary interface between Amazon and delivery partners

  • Identify and troubleshoot delivery partner issues efficiently

  • Communicate clearly and professionally with delivery partners and stakeholders

  • Escalate sensitive cases using the defined escalation matrix

  • Maintain and exceed performance and productivity metrics

  • Analyze trends and suggest process improvements using logical reasoning

  • Provide prompt and effective service to support logistics operations

  • Manage time effectively while handling multiple cases

Required Skills & Experience

  • Graduation in any specialization from a recognized university

  • 0โ€“6 years of work experience

  • Excellent written and verbal communication skills in English

  • Strong problem-solving and comprehension skills

  • Ability to work independently and in a team environment

  • Familiarity with Windows, Microsoft Outlook, Microsoft Word, and Internet Explorer

  • Proficient typing and email handling skills

  • Ability to navigate websites and logistics systems efficiently

Preferred Qualifications

  • Logistics or supply chain background

  • Experience in a similar transportation or operations role

  • Proficiency in Microsoft Excel

  • Experience handling delivery partner or customer coordination

Why Join Amazon?

  • Opportunity to work with a global logistics leader

  • Strong career growth and internal mobility

  • Exposure to large-scale transportation and supply chain operations

  • Professional work environment with structured processes

  • Skill development in logistics, operations, and stakeholder management

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