Cognizant Customer Service Representative Work From Home 2025

Cognizant Work From Home Jobs with one of the world’s leading IT companies in 2025? Here’s an exciting opportunity! Cognizant Technology Solutions, a global leader in digital transformation and professional services, has announced recruitment for Customer Service Representative (Remote) roles across India.

This role is suitable for both fresh graduates and experienced professionals who wish to build their career in customer service while enjoying the flexibility of working from home.

Job Overview – Cognizant Customer Service Representative 2025

Job Description

As a Customer Service Representative at Cognizant, you will be the first point of contact for customers, ensuring smooth communication, problem resolution, and customer satisfaction.

Key Responsibilities:

• Handle customer queries in English with professionalism and empathy.

• Support global customers via calls, chat, and email.

• Process customer requests accurately and efficiently.

• Collaborate with internal teams for service improvement.

• Manage work schedules across rotational shifts.

• Maintain detailed records of customer feedback and complaints.

• Stay updated on company products and solutions.

• Suggest process improvements for better customer experience.

Read more:

Eligibility Criteria

Before applying, make sure you meet the eligibility requirements.

Salary and Benefits

Cognizant offers an attractive compensation structure with multiple perks.

Why Join Cognizant?

• ✅ Remote work flexibility

• ✅ Training & skill development opportunities

• ✅ Opportunity to work with a Fortune 500 company

• ✅ Inclusive and employee-friendly work culture

Selection Process

The recruitment process for Cognizant Work From Home Jobs 2025 includes:

1. Application Shortlisting – Based on eligibility and qualifications.

2. Interview Round – Focused on communication, problem-solving, and customer service scenarios.

3. Final Selection – Based on performance in the interview and HR approval.

How to Apply – Cognizant Customer Service Representative Jobs 2025

Follow these simple steps to apply online:

1. Visit the official careers page – www.cognizant.com/careers.

2. Search for “Customer Service Representative (Work From Home)”.

3. Read the notification carefully and click Apply Now.

4. Register with a valid email ID.

5. Upload your updated resume and required documents.

6. Submit your application for review.

📌 Note: Since this is a private sector job, applications are accepted on a rolling basis. Apply as early as possible to increase your chances of selection.

About Cognizant

Cognizant Technology Solutions is a global IT services and consulting company, headquartered in the USA with over 300,000 employees worldwide.

• Ranked among Forbes World’s Best Employers 2024

• Listed in the NASDAQ-100 Index

• Works with top industries like banking, healthcare, and technology

• Known for its employee-first culture and innovation-driven growth

Conclusion

The Cognizant Customer Service Representative (Work From Home) Recruitment 2025 is a fantastic career opportunity for job seekers who want to start or grow in the field of customer service. With competitive salaries, remote working options, and a supportive environment, Cognizant remains one of the best employers for both freshers and experienced candidates.

If you have good English communication skills, a customer-first mindset, and the flexibility to work rotational shifts, don’t miss this chance to apply.

👉 For more IT Job updates in 2025, keep visiting trendindjobsindia.com.

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