Introduction
Wipro is inviting applications for the Associate role through its Off Campus Hiring Drive 2026. This opportunity is open to any degree graduates from any batch, including freshers. The position is available across India, making it a great opportunity for candidates seeking to begin their careers in the IT and business services sector.
This role is ideal for individuals looking to gain hands-on experience in technical support and client operations within a globally recognized IT organization.
Job Overview
Role: Associate
Company: Wipro
Department: Operations / Technical Support
Location: India
Employment Type: Full Time
Work Mode: On-site
Qualification: Any Degree
Experience: Fresher – 6 months
Salary: As per company norms
Application Deadline: Not Mentioned
About the Company
Wipro is a globally recognized IT, consulting, and business services organization delivering innovative technology-driven solutions. The company operates across multiple industries and leverages advanced technologies such as cloud computing, automation, analytics, and digital transformation services to help clients achieve business success.
With a strong presence across continents and a large global workforce, Wipro is known for its commitment to sustainability, corporate responsibility, and employee growth. The organization provides a structured career path and a dynamic learning environment for early-career professionals.
Role Summary
The Associate role focuses on providing effective technical and operational support to meet defined service level agreements (SLAs). The selected candidate will be responsible for resolving client queries, managing process-related tasks, and ensuring high-quality service delivery.
This role offers valuable exposure to client interaction, process management, and problem-solving within a structured corporate environment, making it an excellent starting point for fresh graduates.
Key Responsibilities
• Provide technical and operational support to clients as per process guidelines
• Resolve customer issues directly or escalate them appropriately
• Ensure adherence to defined service level agreements
• Maintain accuracy and quality in documentation and reporting
• Manage time effectively to meet daily productivity targets
• Communicate clearly with clients and internal teams
• Handle objections professionally and support conflict resolution
• Maintain punctuality and adherence to assigned schedules
Eligibility Criteria
Educational Qualification
• Any Degree from a recognized university
Experience Required
• Fresher to 6 months of experience
• Exposure to US payer operations in Commercial/Medicare Claims and adjustments (if applicable)
Additional Requirements
• Minimum typing speed of 30 WPM with 90% accuracy
• Strong analytical and mathematical skills
• Ability to work in a fast-paced and dynamic environment
Skills Required
Technical Skills
• Basic technical support knowledge
• Understanding of operational processes
• Typing proficiency with high accuracy
• Analytical and numerical ability
Soft Skills
• Strong verbal and written communication skills
• Time management and organizational skills
• Problem-solving ability
• Adaptability and flexibility
• Attention to detail and quality
• Professional conflict management skills
Salary and Benefits
Salary: As per company norms
Wipro offers structured training programs, professional growth opportunities, exposure to global clients, and a stable work environment for freshers entering the IT and operations industry.
Why Join Company
• Opportunity to start your career with a globally reputed IT organization
• Exposure to international clients and operational processes
• Strong training and skill development programs
• Stable career growth path
• Professional and inclusive work culture
Selection Process
The selection process may include:
• Application screening
• Online assessment
• Technical or operations interview
• HR interview
Work Location and Model
Location: India
Work Mode: On-site
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