Introduction
Accenture is hiring Customer Contact Communications Associates in Bengaluru.
This is a full-time opportunity for freshers and early-career candidates who want to start their career in customer support and service operations with a top global MNC.
If you want a stable job, professional training, and strong career growth, this role is a great starting point.
Job Overview – Accenture Hiring
Role: Customer Contact Comms Associate
Company: Accenture
Department: Customer Support / Communications
Location: Bengaluru
Job Type: Full-Time, Permanent
Work Mode: On-site
Experience: 0 – 2 Years
Qualification: Any Graduate
Process: Omnichannel Support (Chat/Email/Customer Queries)
Salary: As per company norms
Last Date: Not Mentioned
About Accenture
Accenture is a leading global professional services company.
It works in:
- Digital
- Cloud
- Technology
- Operations
With offices in 120+ countries, Accenture offers strong training, learning programs, and long-term career growth for employees.
Role Summary
In this role, you will:
- Support customers
- Handle queries
- Resolve issues
- Ensure customer satisfaction
You will work through multiple channels like chat, email, and support tools.
This is ideal for candidates who enjoy customer interaction and problem solving.
Key Responsibilities
- Respond to customer queries
- Handle service requests
- Resolve complaints
- Manage escalations
- Close issues within SLA time
- Update details in internal systems
- Maintain service quality
- Work with teams for faster resolution
Eligibility Criteria – Who Can Apply?
Qualification
-
Any Graduate (UG / PG)
Experience
- Freshers eligible
- 0–2 years experience accepted
Other Requirements
- Good communication skills
- Basic computer knowledge
- Customer handling skills
- Shift flexibility
Skills Required
- Clear communication
- Typing and system handling
- Problem-solving ability
- Customer-first mindset
- Teamwork
- Time management
- Basic service knowledge
- ITIL certification (optional)
Salary & Benefits – Accenture Jobs
Salary
As per company norms
Benefits
- Professional work environment
- Paid training
- Skill development programs
- Exposure to global clients
- Career growth opportunities
- Stable full-time job
- Learning and certification support
Why Join Accenture?
- Global MNC brand
- Freshers-friendly hiring
- Non-sales support role
- Structured training
- Safe corporate culture
- Long-term career growth
- Starting your career at Accenture gives you strong industry exposure and stability.
Selection Process
- Resume screening
- HR interview
- Communication test
- Operations round
- Final interview
- Offer letter
Work Environment
This is an office-based role in Bengaluru.
Shift timings may vary based on project needs.
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