Amazon Investigation Specialist Jobs : In today’s digital era, remote jobs have become one of the most preferred career choices for job seekers across India. Among the top global employers, Amazon offers exciting opportunities for professionals who want to build a career from home. One such role is the Amazon Investigation Specialist (Work From Home) 2025, a seasonal fixed-term contract that allows candidates to gain corporate exposure in e-commerce and risk management.
This role is ideal for fresh graduates as well as experienced professionals who have skills in risk analysis, customer service, or e-commerce operations. In this article, we will cover job details, eligibility, responsibilities, benefits, salary, and the application process for Amazon’s Investigation Specialist role in 2025.
Job Overview
Here’s a quick summary of the position:
| Job Title | Amazon Investigation Specialist (Work From Home) |
|---|---|
| Company | Amazon |
| Job Type | Seasonal (Fixed-Term Contract) |
| Work Mode | 100% Remote / Work From Home |
| Qualification | Graduate in any discipline |
| Experience | 0 – 5 Years |
| Location | Pan India (Remote) |
| Shift | Rotational (24×7 work environment) |
| Weekly Off | Two consecutive days (rotational) |
| Industry | E-commerce, Risk & Safety Operations |
Role Description
The Shopping Experience Protection Operations (SEPO) team at Amazon ensures safe and secure interactions for customers, sellers, vendors, and partners. As an Investigation Specialist, you will handle online transaction reviews, detect fraud, and make quick, independent decisions to protect the shopping experience.
Unlike regular customer support roles, this position requires analytical skills, problem-solving ability, and strong communication. You will investigate suspicious transactions, validate customer data, and collaborate with internal teams to resolve risks.
Key Job Responsibilities
If selected, your daily responsibilities may include:
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Investigating suspicious seller or customer transactions.
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Preventing fraudulent activity and ensuring policy compliance.
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Documenting case findings with detailed notes for reference.
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Communicating with customers via email or phone during investigations.
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Collaborating with internal departments for escalations.
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Generating reports and improving efficiency using performance metrics.
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Meeting productivity and quality targets within deadlines.
| Responsibilities | Details |
|---|---|
| Fraud Detection | Review and analyze suspicious transactions |
| Customer Interaction | Handle cases via email & phone professionally |
| Documentation | Maintain investigation records for audit |
| Collaboration | Work with teams like risk analysts & managers |
| Decision-Making | Independently resolve complex cases |
Eligibility Criteria
To apply for Amazon Investigation Specialist Work From Home role in 2025, candidates must meet the following requirements:
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Education: Graduate in any discipline from a recognized university.
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Experience: Freshers and professionals with up to 5 years’ experience are eligible.
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Skills: Strong written and spoken English communication.
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Technical Ability: Analytical skills and ability to work with datasets.
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Teamwork: Capability to work in a fast-paced environment with rotational shifts.
Preferred Qualifications
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Prior experience in risk management, e-commerce, or trust & safety.
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Strong problem-solving and attention-to-detail.
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Ability to work independently with minimal supervision.
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Exposure to stakeholder communication at different levels.
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Global business awareness.
Salary and Benefits
While Amazon has not disclosed the exact salary for this fixed-term role, similar positions in India generally offer the following package:
| Benefit | Details |
|---|---|
| Salary | ₹25,000 – ₹40,000 per month (based on experience & location) |
| Work Flexibility | 100% Remote with rotational shifts |
| Weekly Off | Two consecutive days off (rotational every 3–4 months) |
| Career Growth | Training in e-commerce risk management |
| Inclusive Culture | Equal opportunity employer with diversity focus |
This makes the job highly attractive for both fresh graduates and experienced professionals.
Selection Process
The recruitment process for Amazon Work From Home Investigation Specialist 2025 involves:
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Online Application – Submit resume on Amazon Careers Portal.
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Online Assessment – Test for problem-solving, analytical, and communication skills.
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Virtual Interviews – Online interviews with HR and Operations teams.
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Final Selection – Based on skills, performance, and cultural fit.
How to Apply
Follow these steps to apply:
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Visit the official careers website: www.amazon.jobs
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Search for Investigation Specialist (Work From Home) – India.
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Read the job description carefully.
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Register or log in with your Amazon Careers account.
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Fill in the online application form and upload your resume.
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Submit your application and track updates via email.
Important Dates
| Event | Date |
|---|---|
| Application Start Date | Already Active |
| Application End Date | Yet to be announced (apply early) |
Conclusion
The Amazon Investigation Specialist Work From Home Job 2025 is a great opportunity for candidates looking to start or grow their career in the fields of risk management, e-commerce, and trust & safety. With the flexibility of remote work, competitive pay, and global exposure, this role is one of the most in-demand work-from-home opportunities in India.
If you are detail-oriented, enjoy problem-solving, and want to work with a global company, don’t miss this chance. Apply now and begin your professional journey with Amazon in 2025.
Official Links:
👉 Amazon Investigation Specialist Jobs – Apply Here